exterior deck at Mountaineer Inn

Policies

Be sure to read our Payment and Cancellation Policy before booking any package or overnight stay.  Please review the other guidelines about the Inn to make your stay more enjoyable.  During the Winter 2021 – 2022 season persons 12 years and above must be fully vaccinated for, or have had, COVID-19 in order to stay at the Mountaineer Inn.  You will need to certify vaccine/antibody status on your registration form.

Payment/Deposits & Cancellation Policy
Check-In/Check-Out Times
General Guidelines
Breakfast
Outdoor Hot Tub & Heated Pool

Payments/Deposits & Cancellation Policy

Deposits/Payments:  A deposit of 50% of your stay is required 30 days in advance of arrival to secure the reservation.  The balance is charged 7 days prior to your arrival.  All payments/deposits once processed are non-refundable.

Moving a Reservation:  If your plans change and you notify us by 4:00 PM on the day prior to your arrival you may move your reservation and apply any payments/deposits towards a future stay (based upon availability).    Payments/deposits must be used by Saturday, April 2, 2022.  No refunds for any unused portion of a payment/deposit.

Cancelling a Reservation:  No charge or fees for cancellations made 31 or more days in advance of arrival.    Payments/deposits will be forfeited if there is no request to move your reservation by 4:00 PM the day before your arrival.

Other:  No refunds or credits for late arrivals or early departures.  If you arrive with more people than indicated in your reservation there will be additional charges.  However, there is no guarantee that there will be space in your room or any other room in the Inn for unexpected guests.  If you arrive with fewer people than indicated in your reservation there is no refund or credit.

We cannot be responsible for weather, trail or snow conditions.

Check-In/Check-Out Times

Check in begins at 4:00 PM.  Check out by 11:00 AM.  During COVID the check-in process will be as contactless as possible.  Prior to arrival you will be sent a registration packet by email.  This packet includes a Confirmation, a Registration/COVID-19 Certification Form, current Vermont state and local COVID guidelines and Directions.  You may view the latest travel information here.

General Guidelines

  • The entire Inn is non-smoking.  Guests who wish to smoke may step out onto one of our many decks.
  • The Inn offers free WI-FI with coverage to most parts of the building.  Since every device is different, we do not guarantee connectivity.
  • The Inn has free parking for Mountaineer Inn guests only.
  • If you expect to arrive past 9:00 PM, please call us with an estimated arrival time.
  • If the front door is locked when you arrive, press the black button on the intercom to gain access.
  • Cooking is not allowed in the rooms, common areas or on the grounds of the Inn.
  • There is a common guest refrigerator available for your use. Be sure to label your food, beer, etc. before using this refrigerator.
  • Sorry, we have no facilities for pets.  If you arrive with a pet you will not be permitted to check-in.  If we discover a pet in your room or vehicle you will be asked to check-out immediately without any refunds or credits.
  • There are no phones in the rooms, however most cell phones work in the Inn.
  • There are locked closets available to store sports equipment (skis, snowboards, boots, snowshoes, poles, bikes, golf clubs, etc.).  No sports equipment is allowed in the guestrooms.
  • There are hoses available to wash bikes, golf clubs, etc. (summer)
  • The Mountaineer cannot be responsible for weather, trail or snow conditions.

Breakfast

A full, Vermont country breakfast is included with your stay and served between 8:00 AM to 9:00 AM weekdays and 7:30 AM to 9:00 AM weekends and holiday periods, or as otherwise indicated on our lobby chalkboard.

Guests are encouraged to make dinner reservations prior to arrival in one of the many local restaurants.  We suggest visiting our Chamber website for dining options:  visitvermont.com

Outdoor Hot-Tub & Heated Pool

The outdoor hot tub is available 10:30 AM until 6:30 PM winter and summer.  The heated lap pool is open in summer only.  Sorry, the Sauna is not operating during COVID.

See you in Vermont!

COVID-19 RELATED GUIDELINES

This section being updated.  Check back soon.

In order to stay at the Mountaineer you must be fully vaccinated or have had COVID-19 fourteen (14) days prior to arrival.  Does not apply to children 17 and younger.

Guest and employee safety is our top priority. To that end, the highlights of what we are doing follow:

  • Instituted a contactless check-in procedure.  Details will be provided during the reservation process.
  • Requiring guests, prior to arrival, to certify that they have been vaccinated or have had COVID.
  • Providing hand sanitizer stations for guest and employee use throughout the Inn.
  • Adapted cleaning procedures in accordance with CDC guidelines and industry best practices using EPA approved cleaning products.
  • Suspended in-room housekeeping during your stay.  Ice, linens and other amenities are available at the front desk during designated hours.
  • Equipped the public areas with air purifiers.

Additional guidelines will be provided during the reservation process and with your confirmation.  Please stay home if you are ill or exhibiting symptoms of flu or COVID-19.